T & C

Terms and Conditions

  1. Whilst all reasonable care will be taken during the
    execution of the works, no responsibility can be
    accepted for any faults or failures that may occur to
    existing pipework, fittings, equipment, due to
    disturbance caused by the proposed works.
  2. The attached estimate is based on a non-intrusive
    survey of the property and, as such, it is assumed that
    any existing systems that we connect to are in good
    condition and in working order. Should we find, during
    the course of the works, any faults with the existing
    systems we reserve the right to make a charge for
    correcting same. Should the client fail to mention
    any relevant facts relating to the existing installation
    we reserve the right to make a charge for correcting
    same.
  3. Dismantling, clearing and re-instatement of any fitted
    cupboards, to permit the proposed works to
    proceed will be charged at extra cost unless specified.
  4. If, during the execution of the proposed works it is
    necessary to gain access into floors below fitted
    carpets, these will be lifted by us and laid back on
    completi No re-stretching or fixing has been
    allowed for unless specified. For floors covered with
    thermoplastic tiles, vinyl sheet covering, cork tiles or
    laminate flooring, no allowance has been made for re-
    instatement unless specified.
  5. During the execution of the proposed works, it may be
    necessary to isolate various water, gas & electrical
    services. This will be advised in good time and the
    period of isolation will be as short as possible.
  6. Whilst all holes formed during the execution of the
    proposed works will be made good on completion, no
    allowance has been made for re-instatement of
    decorations. We do not guarantee to match existing
    brickwork where boiler flue terminals have been
    removed.
  7. No allowance has been made for casing in of
    pipework or painting/decorating of the new works.
  8. It has been assumed that unrestricted access to all
    relevant parts of the property will be afforded to us
    during the course of the works. Any delays caused by
    restricted access not notified at the time of survey
    may be subject to an extra charge and/or delay in
    completion.
  9. Where other trades are involved in the works and
    these trades are not under our control any delays that
    may be caused to our progress by these trades may
    be subject to an extra charge and/or delay in
    completion.
  10. Unless specified the works will be carried out in one
    continuous visit. Extra visits at the request of the
    Client or caused by circumstances beyond our control
    will be subject to a surcharge and may affect the
    completion dat
  11. Ownership of any materials supplied, whether fixed or
    unfixed, shall not pass to the Client until payment in
    full has been received for said materials. We reserve
    the right to take whatever legal action may be
    necessary to secure payment for the works carried out
    and materials supplied either fixed or unfixed.
  12. No allowance has been made for out-of-hours working
    unless specified or to suit our own requirements.
  13. All dates or times given for the start of or duration of
    the works are given in good faith based on the
    information gained during the survey and our current
    workload commitments. These times may be varied,
    however, due to unforeseen circumstances i.e.
    emergency call-outs, breakdowns, etc. or to
    circumstances beyond our control. No liability will be
    accepted if it is not possible to meet clients
    timescales.
  14. The works described in the estimate will be
    guaranteed for a period of twelve months from date of
    completion against faulty design and workmansh
    The materials supplied will be subject to the suppliers/
    manufacturers guarantees. The Client’s
    Statutory Right in law are not effected by this
    guarantee. This guarantee does not extend to
    existing, installed equipment, pipework or fittings.
  1. Whilst certain items may be specified by name or
    model, we reserve the option to supply goods of a
    different manufacture providing they shall be suitable
    for the purpose intended.
  2. Any items or materials supplied by the Client or others
    for our fixing will be unpacked and inspected in the
    presence of the Client. Any faults found will be
    pointed out to the Client whose responsibility it will be
    to obtain replacement items. Any delays caused by
    faulty or damaged items may be chargeable, may
    result in us withdrawing from site and may affect the
    completion date of the works.
  3. Any additional works that the Client requires to be
    carried out whilst the specified works are being
    executed will be charged at extra cost. An indication
    of such cost will be given and the Client’s agreement
    to same will be obtained before the additional works
    proceed.
  4. This estimate is open for acceptance for a period of
    14 days providing the works can be commenced
    within 14 days both periods from the date of estimate
    and thereafter may be subject to revision or
    withdrawal
  5. Terms of payment are given on the estimate for the
    works and it is a condition of acceptance that these be
    adhered to. We reserve the right to charge interest at
    the rate of 5 above Barclays Bank’s current
    base rate per month on overdue accounts.
  6. The price specified in this estimate does not include
    for the removal of any dangerous waste materials
    such as asbestos found when carrying out the works.
    This will be subject to an extra charge.
  7. Acceptance of the Estimate confirms acceptance of
    these conditions.
  8. Prior to commencement of work involving gas
    appliances, the existing gas supply will be subject to a
    soundness test to check for compliance with Gas
    Safety Regulations. Any faults found will be advised
    to the Client and any rectification works required may
    be subject to additional charges.
  9. Should the works include a powerflush of the existing
    heating system, it must be pointed out that, whilst this
    treatment is generally harmless, depending on the
    condition of the existing components the process may
    find weaknesses in the system. Should any such
    problems be encountered then any rectification works
    required may be charged at extra cost. The customer
    will be asked to sign a waiver confirming this point.
  10. Should the works include a new combination heating
    boiler unit connected to an existing heating system,
    the Client should be aware that the higher pressures
    used by this type of boiler may find weaknesses in the
    existing system. Any repairs required in this respect
    are not included in this estimate. The customer will
    be asked to sign a waiver confirming this point.
  11. This estimate does not include for any parking fees
    levied in Controlled Parking Zones (CPZ’s). Any such
    fees incurred will be passed onto the Client at cost.
  12. It is the responsibility of the Client to ensure that all
    children and pets are kept away from the areas in
    which we are working.
  13. If the proposed works are being carried out in a
    leasehold property it is the sole responsibility of the
    Client to ensure that all necessary permissions have
    been obtained in writing from the landlords/managing
    We accept no responsibility whatever for any
    works carried out without the necessary permissions.
    We can furnish details of the proposed works if so
    required at possible additional cost.